GDPR Compliance

Introduction

Clear Edges is committed to protecting the privacy and security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws.

This page explains how we comply with GDPR requirements and outlines your rights regarding your personal data.

Data Controller

Clear Edges acts as the data controller for the personal information we collect and process. Our contact details are:

Clear Edges
Level 12, 456 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for the performance of a contract with you
• Legal obligation: Processing is necessary for compliance with legal obligations
• Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for multiple copies or manifestly unfounded requests.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when:

• The data is no longer necessary for the purposes it was collected
• You withdraw your consent
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to processing of your personal data in certain circumstances, including processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, or two months for complex requests.

We may need to verify your identity before processing your request.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal, accounting, or reporting requirements
• Resolving disputes and enforcing our agreements

When determining retention periods, we consider the nature and sensitivity of the data, potential risks from unauthorized use or disclosure, and applicable legal requirements.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection

International Data Transfers

If we transfer your personal data outside Australia or the European Economic Area, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions confirming adequate protection in the recipient country
• Your explicit consent after being informed of potential risks

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with:

• Your local data protection authority in the EU
• The Office of the Australian Information Commissioner (OAIC) in Australia

Updates to This Policy

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes by posting the new version on our website.

Contact Us

For questions about our GDPR compliance or to exercise your rights, please contact us at:

Email: [email protected]
Address: Level 12, 456 Collins Street, Melbourne VIC 3000, Australia